SWOT Analysis: What It Is & How to Do It [Examples + Template]


What Is a SWOT Analysis? 

A SWOT analysis is a simple but powerful framework that evaluates a business from four perspectives: strengths, weaknesses, opportunities, and threats. 

And it can help you assess almost any aspect of your business. To help you make more informed decisions. 

In short, a SWOT analysis asks you to list (and analyze) the following:

  • What’s working for your business (strengths)
  • What’s not working (weaknesses)
  • The external factors your business could capitalize on (opportunities)
  • The external factors that could harm your business (threats)

It’s a simple brainstorming exercise that helps you uncover strategic ways to improve your business.

In this post, you’ll learn how to do a SWOT analysis. We’ll include examples and also give you a free SWOT analysis template.

Let’s get to it.

Why Is a SWOT Analysis Important? 

A SWOT analysis is a valuable framework that can help you evaluate your business from different angles. And discover new ways to grow and improve.

By doing a SWOT analysis, you can:

  • Use your strengths to stand out from your competitors
  • Address your weaknesses before they hurt you
  • Find and seize new opportunities
  • Prepare for and avoid potential threats

Which means:

A SWOT analysis can help you make smarter decisions, plan better, and reach your goals faster.

What Are the Components of a SWOT Analysis?

A SWOT analysis evaluates a business or project based on four key factors that can be divided into two categories: internal and external. 

Here’s how you might think about filling out a SWOT chart based on these two categories:

Questions you'd ask in a SWOT analysis

Let’s take a look at each component.

Internal Factors

Internal factors are the aspects of your business within your control. They include resources, capabilities, skills, assets, and competitive advantages. 

And they can be divided further into two categories: strengths and weaknesses.

Strengths

Strengths are the positive attributes that give you an advantage over competitors. They’re the things that you do well, you’re proud of, and help you stand out.

Some examples of strengths are:

  • A loyal customer base
  • A strong brand reputation
  • A unique product or service
  • A skilled and motivated team
  • A high-quality website

Weaknesses

Weaknesses are your business’s negative attributes that limit your performance or hinder your growth. They’re the things you need to improve, fix, or avoid.

Some examples of weaknesses are:

  • A lack of financial resources
  • A high turnover rate
  • A weak online presence
  • A low customer satisfaction rate
  • A low-quality product or service

External Factors

External factors are the aspects of your business that are outside of your control. These can include trends, events, economic changes, and the competitive landscape. 

And they can also be divided into two categories: opportunities and threats.

Opportunities

Opportunities are favorable situations or conditions you can leverage to achieve your business goals. In other words, things you can use to your advantage or benefit from.

Some SWOT analysis opportunities examples are:

  • A growing demand for your product or service
  • A new market segment or niche
  • A new technology that automates routine tasks
  • A new partnership or collaboration

Threats

Threats are unfavorable situations or conditions that can harm your business. They’re risks or challenges you need to recognize.

Some examples of threats are:

  • A declining demand for your product or service
  • A new competitor or alternative
  • A new technology that makes one of your services obsolete
  • A negative publicity campaign
  • A change in regulation or policy

Now that you know about the different components, let’s take a look at exactly how to do a SWOT analysis. 

Free SWOT Analysis Template

Here’s a SWOT analysis template you can use to follow along.

Why put your results into a SWOT analysis template like this one? 

Because it’s easy to read and keeps things organized.

How to Do a SWOT Analysis (6 Simple Steps)

A SWOT analysis is an assessment of your business’s strengths, weaknesses, opportunities, and threats.

But it’s more than that. It’s also a tool to strategically advance your business.

And that means going beyond a simple list of facts.

Here’s how to do a SWOT analysis the right way:

The six steps of a SWOT analysis

1. Establish Your Goal

Having a goal will help you choose what’s most relevant for your analysis. Otherwise, you might end up with a ton of basic information and no idea of how to apply it to your business.

So, set a goal.

It could be any major decision or change for your business:

  • Decide whether you should expand your business
  • Assess the feasibility of new products or services
  • Understand the risks and benefits of changing HR processes

What if you can’t think of a goal?

Here’s a handy formula:

(Fill in the blanks.) 

My business needs __________. We might meet that need by doing these things:

  1. __________
  2. __________
  3. __________

You can pick more than one goal from that list. Or just the most important one. It’s up to you.

Let’s look at an example:

My business needs more capital to continue operating. We might be able to meet that need by doing these things:

  • Raising prices
  • Investing more in our sales team
  • Seeking new investors

Let’s say you choose the first item—raising prices. 

The goal of your SWOT analysis could be something like this: 

To find out whether raising prices will result in enough working capital for the business to continue operating.

Again, this is just one example. 

Whatever your goal is, keep it top of mind while you complete your SWOT analysis.

2. Assess Strengths

For the next four steps, we’ll walk through how to do each part of the SWOT analysis itself.

The “S” in SWOT stands for strengths. In this step, you’ll list your business’s strengths.

Get started by asking some questions:

Five questions that uncover strengths

What should you include? 

At this stage, every idea is a good one. So don’t leave anything out.

We’ll cover how to narrow down your list in the last step.

Remember: 

Strengths are internal factors. That means you have control over them. And you can build on them.

Here are some examples of strengths you might list in a SWOT analysis:

  • More organic web traffic than your competitors
  • Cutting-edge features or products that your competitors don’t have
  • Recent investments or a large amount of working capital

If you need help thinking of strengths, use a competitive intelligence toolkit like Semrush .Trends. 

It’ll help you see how you stack up against your competitors in terms of traffic, audience demographics, market share, and much more. 

"visits" and "bounce rate" metrics in Traffic Analytics

For example, you could use Traffic Analytics and see that organic traffic is way up compared to similar sites. 

Or that your bounce rate is way lower than others. Either way, it can help reveal lots of things. 

3. Uncover Weaknesses

Your business has weaknesses. And that’s OK—your goal is to make improvements.

Start by writing down your weaknesses. Be honest with yourself. And be thorough.

Here are some questions that can help:

Four questions that uncover weaknesses

Listing your weaknesses can be a bummer. But there’s good news:

Like strengths, weaknesses are internal factors. That means you have control over them and can use them to improve.

Here are some examples of weaknesses you might include in a SWOT analysis:

  • High operating expenses relative to revenue
  • Long customer support response times
  • SEO content creation efforts failing to increase organic reach

Just as Semrush’s .Trends can help you find strengths, it can also help find weaknesses. 

report from Traffic Analytics

Use these tools wisely as you conduct your competitive SEO analysis. 

4. Consider Opportunities

Opportunities are the “O” in SWOT. 

Here are some questions you can think through to uncover opportunities:

Five questions that uncover opportunities

It’s easy to confuse “opportunities” with “strengths.” 

To avoid that, keep this in mind:

Strengths are internal factors. They exist inside your business. 

Opportunities are external factors. They happen outside of your business.

You build on strengths. You use opportunities to your advantage. 

It’s a subtle but important distinction.

Here are some examples of opportunities you might list in a SWOT analysis:

  • Market shifts increasing demand for a product your business could sell
  • Your ideal customers flocking to a new social media platform you can use to reach them
  • A competitor ceasing operations in a region where you don’t currently operate

Tip: A great way to find opportunities is to use the Keyword Gap tool. It’ll help find keywords your competitors are ranking for, but you aren’t. Each of those keywords is an opportunity for you to bring in more traffic

"Top Opportunities" section in Keyword Gap tool

5. Identify Threats

Threats are the “T” in SWOT. And they’re the opposite of opportunities.

They’re external factors that could put your business at risk.

Here are some questions that will help you identify threats:

four questions that uncover threats

Threats evolve over time based on factors outside of your control. But you can plan for them.

If you’re paying close attention to your industry, you probably know the major threats you face. Write them down in your template

Here are some examples of threats you might list in a SWOT analysis:

  • An emerging competitor
  • A legal change that could affect your business 
  • Economic conditions that negatively impact your customers’ buying power

6. Narrow Your Lists

At this point, you should have a decent number of items in each of your four SWOT categories. Now, you have to narrow them down.

There’s no set maximum number of items for each category. But keep this in mind:

You don’t want to overwhelm yourself.

Stick to the most important items. Stay focused so you can make impactful changes. 

Struggling to narrow your lists? Try the impact effort matrix. 

It’s a tool to help you decide which actions could have the greatest impact with the least effort.

And it looks like this:

The four quadrants of the impact matrix

Here’s how to do it:

  • Compile all of the items from your SWOT analysis
  • Draw a four-quadrant diagram. On the vertical axis, you’re measuring the impact of an item on your business. On the horizontal axis, you’re measuring the effort required to implement or address that item.
  • Place each strength, weakness, opportunity, and threat into its appropriate quadrant based on required effort and potential impact
  • The items in the top left quadrant are likely to be your best options. Because they’ll have the most impact for the least effort.

When Should You Do a SWOT Analysis?

There’s rarely a wrong time to do a SWOT analysis.

Bottom line: 

If you’re looking for clarity on a business move you’re considering, that’s a great time to do one.

Here are some other perfect times to do a SWOT analysis:

  • When your business is undergoing significant internal changes
  • When external conditions are changing
  • Before strategic planning
  • On a regular basis

3 Real-World SWOT Examples

Now that we’ve covered how to perform a SWOT analysis, let’s put those steps to the test with some examples.

1. Marketing Agency SWOT Analysis Example

Imagine you’re running a marketing agency that does SEO, social media, and content marketing. 

You’re thinking about investing a lot of time and resources into your website’s blog. You know that great, search engine-optimized blog content could earn you more inbound leads over time. 

But you’re not sure whether it’s the right move.

So, you do a SWOT analysis to help you decide. The goal is to answer this question:

Should we invest more time and resources into our website content to increase our inbound leads?

Start with your strengths. Here are the fictional marketing agency’s strengths:

  • Your all-remote team saves money on office space and enables you to hire the best talent, regardless of their geographic location
  • Many members of your existing team have content creation skills
  • You consistently outperform your competition by getting better SEO results for your clients

Add your weaknesses:

  • Your team struggles to get deliverables to clients on time each month
  • You have published very little on your blog in the past, so your current search engine rankings are minimal to nonexistent
  • Your team has no codified processes for content creation, such as style guides or publishing standard operating procedures (SOPs)

Next up is opportunities:

  • Few of your local competitors have invested heavily in their own blog content
  • People enter keywords related to your services into Google many times per month
  • Recent market research suggests that your ideal clients are more likely to trust agencies with active blogs

Finally, list the threats your agency faces:

  • Search engines are becoming more selective about what they will display in search results, leaning more heavily on long-established blogs
  • The economy is showing early signs of a downturn that could reduce investment in marketing, meaning your investment in content is less likely to yield ROI
  • New agencies with strong content and SEO strategies are popping up in droves as more people leave their jobs to start their own businesses

Strengths

Weaknesses

  • Remote team saves money and attracts talent
  • Employees have content creation experience
  • Clients get great SEO results
  • Team struggles to deliver on time as it is
  • Current search rankings are nonexistent
  • No SOPs for content creation

Opportunities

Threats

  • Local competitors haven’t invested in their own content
  • Strong search demand related to your services
  • Ideal clients more likely to trust agencies with active blogs
  • Search engines are becoming more selective
  • An economic downturn may be on the horizon
  • New agencies with strong SEO strategies are entering the market

That’s it. Of course, now you actually have to do something with this information.

More specifically:

You need to see how your website content is actually performing.

You can use the Domain Overview tool to measure that. And a ton of other SEO metrics.

Just paste your domain into the search bar and click “Search”:

Screenshot of the domain overview tool with "yoursite.com" in the search bar

And instantly see the domain’s organic search traffic:

Screenshot of the domain overview tool report with organic search traffic of 6.7M highlighted

Scroll down to see the top organic keywords:

List of top organic keywords under the organic research section of the report

These tell you where the website currently stands in Google search results for particular keywords.

In our fictional agency SWOT analysis example, your baseline organic keyword rankings would give you an idea of your starting point.

And further below in the Domain Overview tool, you’ll find organic competitors. This tells you about the competition you’d face if you invested more in your website content. 

There’s also a competitive positioning map. Which puts your website’s search engine performance in visual context with your competitors:

The main organic competitors and competitive map sections of the same report

2. Local Service Business SWOT Analysis Example

Now, let’s look at an example SWOT analysis for a local service business. 

Our example will be about a criminal defense law firm. But many of the principles we’ll explore could apply to other local services businesses:

  • HVAC contractors
  • Plumbers
  • Electricians
  • Home remodelers
  • Accountants
  • Florists
  • Caterers

Let’s dive in:

Your fictional criminal defense law firm operates primarily in the Manhattan area of New York City. You focus on white collar criminal defense but offer other types of criminal defense. 

You’re considering an expansion. You want to open a new office on Long Island, New York, and offer your services there.

But you’re not sure whether the expansion will be profitable. To find out, you do a SWOT analysis:

It’s always the same process. Begin with strengths:

  • You get many Manhattan clients through referrals from past clients and word of mouth
  • You have a highly successful track record with your clients
  • You have room in the budget to hire new attorneys and open a second office

Time for your firm’s weaknesses:

  • Your team is inexperienced with cases outside of white collar crimes
  • Your attorneys are familiar with New York City courthouses and judges, but they’re not experienced with those on Long Island
  • Your firm’s digital marketing and advertising efforts have been largely ineffective

On to opportunities:

  • Few Long Island law firms offer white collar criminal defense (your area of specialty)
  • Economic development and business expansion on Long Island may increase the local need for white collar criminal defense services
  • Statewide law enforcement crackdowns may increase demand for criminal defense across the state of New York

Finish it off with the threats your firm faces:

  • Your competitors are also considering expanding to Long Island
  • Real estate taxes are rising rapidly on Long Island with no signs of slowing down
  • Competing law firms have hundreds of positive online reviews

Strengths

Weaknesses

  • Clients come to you through referrals and your reputation
  • You have demonstrated success
  • You have the money to expand
  • You’re not familiar with all types of criminal defense work
  • Your attorneys don’t know the Long Island legal market well
  • You’ve struggled to raise awareness of your firm through marketing and advertising

Opportunities

Threats

  • Long Island may have unmet demand for your area of specialty
  • More business activity in the area may increase demand for white collar criminal defense
  • Increased law enforcement activity may increase the need for criminal defense services
  • Competitors may also enter the Long Island market
  • Real estate taxes are rising rapidly on Long Island
  • Competitors have a much stronger digital presence than your firm

With the SWOT analysis complete, it’s time to take action. To further explore your local market, you could use Market Explorer. 

This tool offers a Benchmarking report that shows side-by-side comparisons of main players in your local market. 

Go into the tool and click “Find Competitors.”

Market explorer tool with the "find competitors" button highlighted

Then, under “Location,” select your country. Enter your domain. And click “Research a market.”

Like this:

Market explorer tool with the united states selected as the location and "yoursite.com" under the your domain label

You get a detailed market summary:

Screenshot of the market summary report

Here, you’ll find out:

  • Who the key players in your market are
  • How much business consolidation has occurred in your market
  • How much organic traffic is available in your market
  • Total addressable market (TAM) and serviceable available market (SAM)

You’ll also get a look at a Growth Quadrant for your market.

The Growth Quadrant shows where your business’s website falls among your competitors. 

Are you a leader, established player, niche player, or game changer? And where are your competitors on that scale?

Growth quadrant illustration

The Growth Quadrant places your website and your competitors within one of those quadrants. 

That helps you identify your own positioning and where you could go. 

Going back to our law firm thinking about expanding: 

The Growth Quadrant could help them understand who the established players are on Long Island. And whether there’s room to break into the market.

Further reading:

3. Ecommerce SWOT Analysis Example

For this next example, let’s imagine you run an ecommerce business. One of your competitors has just offered to buy your brand.

You’re not sure whether you should sell your business or keep it. So, you do a SWOT analysis to get a clearer picture.

You list your strengths:

  • Your business is consistently profitable
  • Your website is ranking well in Google search results for some extremely valuable keywords related to your products
  • You have automated many of your internal processes to reduce labor expenses

Next, you list your weaknesses:

  • You have poor customer support operations, which has led to some negative online reviews
  • Few of your products generate a very high profit margin, so you have to sell at high volumes consistently
  • You rarely have repeat customers, meaning you have to spend more on marketing and advertising to acquire new customers

Opportunities are up next:

  • One of your key competitors recently decided to dissolve their business. That leaves a gap in the market.
  • One of your products was recently featured in a popular TV show. That could drive up demand.
  • You’ve started to receive queries about influencer partnerships and affiliate marketing opportunities

Last but not least, threats:

  • Your products are not environmentally friendly. Growing environmental awareness could lead to lower public opinion of your products. 
  • Much of your ability to sell your products rests with third parties like Amazon and Shopify. A single change in those third-party platforms could severely harm sales.
  • Political unrest is making it difficult to ship your products to one of your key buyer markets

Strengths

Weaknesses

  • Your business is profitable
  • Your SEO efforts are driving sales
  • You have automated processes to cut expenses
  • Your customer support is lacking
  • Slim profit margins mean you have to sell a lot
  • You have high customer acquisition costs because you don’t retain many customers

Opportunities

Threats

  • A key competitor left the market
  • A TV appearance may drive demand for your product
  • Affiliate and influencer marketing opportunities could drive more sales
  • Environmental sentiment could reduce the popularity of your products
  • Third-party selling platforms could change their rules and wreck your current sales processes
  • Shipping is becoming unreliable in one of your key markets

Remember: Your next step after actually writing the analysis is to do something.

In this case, you need to make a decision. 

If you’ve done your SWOT analysis right, you should have the information you need to make that decision.

Analyze Your Business & Achieve Your Goals

Setting and achieving goals is key to business success. And a SWOT analysis is key to evaluating goals and the ways you can achieve them.

If you haven’t already, grab your free SWOT analysis template.

Take your time. Be thoughtful. And your SWOT analysis will lead to results.



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