Authentic Consumer Connections Defined and Explained

Authentic Consumer Connections Defined and Explained

Key Points Authentic consumer connections are genuine consumer-to-brand relationships built on understanding consumer needs and delivering solutions early and throughout the customer journey. Authentic connections are unique and characterized by problem-solving, peak brand trust, and direct relationships, and are unconstrained by traditional marketing ******. In the era of reception marketing, meeting empowered consumers’ needs authentically … Read more

Why ecommerce brands must showcase authentic E-E-A-T

Why ecommerce brands must showcase authentic E-E-A-T

Online shoppers want to buy from real experts. When searching for products or services, they look for sites with genuine experience, expertise, authoritativeness and trustworthiness (known as E-E-A-T).  To earn user trust, ecommerce brands must move out of the shadows and focus on building strong E-E-A-T signals, both on-site and off-site. Here’s why and how. … Read more

Why AI can’t replace authentic client relationships

Why AI can’t replace authentic client relationships

Countless conversations are happening worldwide about how AI will infiltrate different parts of our lives and take over our jobs.  As an SEO professional, I believe in embracing technology and using it to support both my clients’ businesses and my own.  However, we need to clearly distinguish between AI supporting marketing work and AI replacing … Read more

Leverage Authentic Reviews & Images: Google’s Update Guide

Leverage Authentic Reviews & Images: Google’s Update Guide

Google recently updated its machine learning systems to effectively catch and remove fake reviews, counterfeit business listings, and fraudulent images or videos. This move underscores the increasing importance of authenticity in the online world. Today’s consumers demand transparency and trustworthiness from businesses, making authentic customer reviews and genuine images more critical than ever. In facts, … Read more

Why Building Authentic Customer Connections Is Hard

Why Building Authentic Customer Connections Is Hard

Attention is everything for creating customers and brands that fail to capture the right kind of attention suffer the consequences. The problem begins with an outdated marketing funnel model. It’s exacerbated by fundamentally bad data and lack of investment in authentic, long-term customer connection.  Additionally, consumer attention is only valuable if you reward it with … Read more

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