Knowledge bases are powerful self-service features that improve customer satisfaction, enhance user experience and reduce customer support costs. The knowledge base can also be an SEO goldmine if given proper attention. Follow this guide to make your knowledge base a hit with both users and search engines. What is a knowledge base? A knowledge base … Read more
Valeriia LokhtenkoBlog Editor at Serpstat About the client Today, we would like to share the experience of our dearest client — one of the world’s leading last-mile delivery companies, which has revolutionized the way people think about food delivery services. Disclaimer: While we are unable to reveal the name of the brand or any sensitive … Read more
It seems like every time we look up, there’s another crisis looming – a recession, supply chain issues, weather emergencies – yikes! One new crisis (we’re sorry to tell you) is that Aussie consumers aren’t feeling loyal to businesses. According to reports from R/GA, 60% of Australians are unsure if they would make the same purchasing … Read more
421
229
714
826
543