Google Ads AI Chat Bot Bug

Google Ads AI Chat Bot Bug

Google Ads has been rolling out its conversational ad experience and more and more advertisers has been seeing the Google Ads chat feature come up. This Google Ads AI Chat can sometimes be at a loss for words. Thomas Eccel posted a screenshot of the Google Ads AI Chat bot responding with nothing, no words, … Read more

Google Business Profiles Testing Chat With SMS & Whatsapp

Google Business Profiles Testing Chat With SMS & Whatsapp

Just last week we reported that chat is going away from Google Business Profiles. Well, Google may be adding native SMS and WhatsApp messaging support for your Google Maps business listings. Francastrokw spotted that Google is testing adding a new “chat” section to the Google Business Profiles section where you can add your SMS number … Read more

Google Business Profile Call History & Chat Going Away July 31, 2024

Google Business Profile Call History & Chat Going Away July 31, 2024

Google will be removing the call history reports and the Chat and messaging features within Google Business Profiles on July 31, 2024. Google said, “We acknowledge this may be difficult news,” but added, “We occasionally have to make difficult decisions.” I wondered if Google removed this over privacy issues, but Google said it was because … Read more

Google To Shut Down Business Profile Chat Feature

Google To Shut Down Business Profile Chat Feature

Google has announced that it will discontinue the chat feature in Google Business Profiles. The wind-down process will start on July 15, and the functionality will complete on July 31. The news was emailed to businesses, acknowledging the potential difficulty of the decision and emphasizing Google’s commitment to remaining a helpful partner in business management. … Read more

Google Testing AI Chat On Developer Pages

Google Testing AI Chat On Developer Pages

Google is rolling out a beta test of an AI Chat feature across the developers pages subdomain that is able to answer questions about anything that’s in the developers pages such as in the SEO, structured data and ranking documentation. The beta feature is supposed to become available on all developer pages to answer questions … Read more

Google Ads Support Chat Reps Using Google Translate

Google Ads Support Chat Reps Using Google Translate

Did you know that some Google Ads support representatives you are chatting with may be using Google Translate? They may be automatically translating your questions from English or whatever language and then responding with Google Translate from their language to yours. This happened to Thomas Eccel, who actually was a Google Ads support rep back … Read more

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