Six Challenges to Navigate When Shifting From Wholesale to Direct-to-Consumer ****** / Blogs / Perficient

Six Challenges to Navigate When Shifting From Wholesale to Direct-to-Consumer ****** / Blogs / Perficient

The transition from a wholesale-centric business model to include a new direct-to-consumer (D2C) approach presents lucrative opportunities alongside a suite of technical and operational intricacies to consider. While the move brings manufacturing companies closer to end consumers, it also requires several considerations spanning content creation, post-purchase support, and overall brand experience. Failure to address these … Read more

How Can Dealerships and A Direct-to-Consumer Approach Coexist? / Blogs / Perficient

How Can Dealerships and A Direct-to-Consumer Approach Coexist? / Blogs / Perficient

While working on primary research regarding the customer journey, I’ve been speaking with both consumers and dealerships about the most pressing matters in automotive innovation.  Hearing from both sides has made me realize that there is a bit of a disconnect in their worldviews, and this disconnect is fueling so many of the issues we’re … Read more

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