Google is testing replacing the question and answer box for Google Business Profile listings with a title that reads, “Lear something specific.” At least I think it is the same functionality as the question and answer box. This was spotted by Gyi Tsakalakis who shared a screenshot of this on X – I’ve been trying … Read more
Google is now testing showing reviews within the photos carousel within a Google Business Profile listing. So when you scroll through the photos for a business, Google can also show review snippets. I mean, it can be super bad if Google shows a negative review there but I hope Google is smart enough to only … Read more
Google Business Profiles may now ask you to verify your information about your store inventory within the Products section of your profile. Google will ask “Do you sell these products in-store?” This feature asks you to answer questions about your inventory. This will ask you questions specific to inventory you say you should have, just … Read more
Google may have removed or be removing the health insurance fields from Google Business Profiles. So if you are a health related organization, and you want patients to see what insurance you accept before coming, Google would show that, but it seems Google is now removing that option. Google added this as an option back … Read more
Google Business Profiles seems to have dropped the Q&A feature from businesses in India and some other regions, or at least, a number of them. The issue started a few months ago, and the feature is still missing in that region. I see the Q&A feature in the United States, I am told the Q&A … Read more
Google emailed some local businesses saying it will begin “unifying” booking on Google Business Profiles (GBP) and Local Services Ads (LSA). Google said this will create a “more seamless experience for your clients and their customers.” The email was posted by Ben Fisher on X and it explained more, explaining that some integration partners will … Read more
Google has posted a notice that the old customer reviews links in Local Service Ads will expire and the Google Business profile link will be what you should use going forward. The notice is in the reviews section within Local Service Ads. The **** they expired was July 8, 2024, which was in the past. … Read more
Google Business Profiles performance report is no longer showing the “call” tab that shows you statistics and data on searchers who called you from Google Search and Google Maps. I suspect this might be related to the Google Business Profile call history going away, as we reported earlier. Google told us then, “We’re reaching out … Read more
Google is testing the “see also” carousel on Google Business Profiles. This means, someone can be looking directly at your local listing on Google, maybe because they searched for your company name, and Google can be suggesting competitors right under your listing. This was spotted by Gagan Ghotra who posted an example on X, he … Read more
Google Business Profiles has a new AI feature to let you upload a photo of your menu and Google will create your menu items for your restaurant based on that photo. This is a generative AI feature and is currently considered “experimental.” This was spotted by Claudia Tomina who shared a screenshot of it on … Read more
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