Cooking Up a New Year: How a Seamless Ecommerce Experience Influenced My New Year Resolution / Blogs / Perficient

Cooking Up a New Year: How a Seamless Ecommerce Experience Influenced My New Year Resolution / Blogs / Perficient

How an Ecommerce Experience Transformed My New Year’s Resolution  As the New Year approaches I find myself, like many others, contemplating a New Year resolution that I could do. I struggled to figure out what my resolution was going to be and did not think I would have one this year. However, out of left … Read more

Omnichannel loyalty: Crafting a seamless customer experience

Omnichannel loyalty: Crafting a seamless customer experience

In the past, customer loyalty was earned with a friendly smile at the corner store. Today, it’s all about the ease of clicking “add to cart” from the comfort of your living room. Recently, “omnichannel” has emerged as a buzzword in the industry. Now, leveraging an omnichannel loyalty program is not just an advantage but … Read more

What Is Omnichannel? (+ Tips to Create Seamless Experiences)

What Is Omnichannel? (+ Tips to Create Seamless Experiences)

Today’s consumers expect you to meet them where they are—that’s where an omnichannel approach comes in. In this article, we’ll explain what an omnichannel strategy is and share five steps for creating a unified customer experience. Let’s get started. What Is Omnichannel? Omnichannel is an approach to customer engagement that integrates all communication channels to … Read more

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